Titel:
Bedre resultat med brukervennlige transportmodeller?

Abstract:
This study discusses the challenge transport analysts face when using the Norwegian Regional Transport
Model (RTM) and it’s user interface. The aim of this study is to identify typical challenges the users face when
using a transport model like RTM, and discuss possible changes in future development of the transport model
for better usability.
A review of the user support issues from 2013 to 2014 (N=62) shows that 63 % of all requests were related to
the methods and procedures in the model and uncertainty on how to approach those methods in a analysis.
26 % of the requests were caused by direct and systematic errors in the input data.
The conclusion of the study is that the models user interface should be developed to help the user better
understand the methodology of the transport model.

Forfatter:
Olav Kåre Malmin, SINTEF Teknologi og samfunn

Danske Keywords:
Transtportmodeller, brugervenlighed

Engelske Keywords:
Transport models, usability

År:
2014

Link: Hent paperet som PDF-fil